Support Centre

Log in to the web dashboard and navigate to the "Buildings" section from the sidebar. Click "Add Building", fill in the building name, address, and area assignment, then save. Once a building is added, you can add individual apartment/flat units within it.

Once a cleaning schedule is created and a cleaner is assigned to it in the web dashboard, the cleaner will see their tasks in the "My Tasks Today" section of the mobile app when they log in. Tasks are updated in real time, so any changes made by the admin are reflected immediately.

Open the mobile app and navigate to the "Report Issue" section. Select the building, flat number, and issue type. Set the priority level (High, Medium, or Low), add a description, optionally attach a photo, and tap "Submit Issue". The admin and assigned maintenance worker will be notified immediately.

Wages are generated based on the schedules and task completions logged in the platform. From the "Weekly Wages" section in the web dashboard, admins can generate a wage summary for any given week. The summary is calculated from the assigned schedules and can be reviewed before processing.

Yes. The platform supports a "Mini Admin" role, which gives supervisors management access limited to their assigned area or building. Mini Admins can view and manage their assigned staff and tasks, while the main Admin retains full oversight across all properties.

Yes. All data is transmitted using HTTPS encryption, and authentication uses secure JWT bearer tokens. Role-based access control ensures users only see data relevant to their role. Our servers are cloud-hosted with regular security monitoring. See our Privacy Policy for full details.

You can submit a data deletion request through our Data Deletion page. Once verified, we will delete your personal account data within 30 days and send you a confirmation email.